Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Helpful staff
Great location
Limited dining options
Pricey dining
7.4/10
Very good
Rooms
7.4
Location
8.3
Service
8.4
Dining
6.9
Guest reviews
7.4/10
based on 7 reviews
8.5
8.5/10 based on 1567 reviews
Jake
United States,
April
2024
7.0/10
My stay at the hotel had its ups and downs. The rooms were a bit run down and dark, and the traffic noise from the main road was noticeable. On the bright side, the service was extremely friendly and informative, making up for some of the shortcomings. The location was convenient, though the constant buzz from the lift was a bit annoying. Dining was on the expensive side, but the morning options were amazing.
Rooms
5.0
The room I stayed in was a bit run down and dark. The traffic noise from the main road was audible at times.
Service
9.0
The service I experienced was extremely friendly and informative. The staff were among the friendliest I've encountered, which made my stay more enjoyable.
Location
7.0
The hotel's location was convenient and just a short walk from trams. However, the constant buzz from the lift was somewhat bothersome.
Dining
7.0
The dining experience was on the expensive side, but the morning options were consistently amazing. I did find the pricing a bit steep, though.
Facilities
The hotel had a nice set of facilities. Even though there were minor issues, the overall amenities were satisfactory.
Chris
United Kingdom,
March
2024
8.0/10
The hotel is located a bit further out from the city center which is great for a peaceful stay away from the hustle and bustle. The rooms were top-notch after being redecorated, and the service was very good, though a little touch-up wouldn't hurt. The dining options, while abundant, can be underwhelming for a hotel of this caliber. Overall, a beautiful area near De Pijp with on-site bike rentals.
Rooms
9.0
The room upgrade to a view over the rowing club was excellent. Recently redecorated with all necessary amenities.
Service
8.0
The service was extremely helpful, especially with guiding us around the city. Just needs a small touch-up.
Location
8.0
The hotel is a bit further out from the busy city center but perfect for a quiet stay. Near De Pijp and on-site bike rentals available.
Dining
7.0
Facilities
8.0
Great facilities available for guests to enjoy during their stay.
William
United Kingdom,
January
2024
7.8/10
I've had a wonderful stay at this hotel. The rooms were large and comfortable, with a lovely view of the canals. The service was top-notch, particularly from Miss Kim who checked us in. The location was quiet and inviting, close to the city center. The dining options were a bit hit or miss, but the restaurant overlooking the canal was a highlight. Overall, a pleasant experience with a few minor hiccups.
Rooms
8.0
The rooms were comfortable and had a wonderful view of the canals.
Service
9.0
The staff, especially Miss Kim, was incredibly friendly and helpful throughout our stay.
Location
8.0
The hotel is located in a quiet and inviting area, very close to the city center.
Dining
7.0
The dining experience had its ups and downs, but the restaurant overlooking the canal was a highlight.
Facilities
7.0
The facilities were good, though some areas could use a bit of improvement.
Michael
United Kingdom,
December
2023
8.0/10
I had a bit of a mixed experience at this hotel. The rooms were really nice and clean, but the smell of cleaning fluids was a bit overwhelming at first. However, the service was top-notch, with the staff being extraordinarily helpful and friendly. The location was perfect for exploring the city, but the dining options were a bit lacking in selection and the prices were on the higher side.
Rooms
8.0
The rooms were really nice and clean, but the smell of cleaning fluids was a bit overwhelming.
Service
9.0
The staff were extraordinarily helpful and friendly, providing superb facilities.
Location
9.0
The location was perfect for exploring the city without being right in the hustle and bustle.
Dining
6.0
The dining options were a bit limited in selection and pricey.
Facilities
8.0
The hotel offered a range of useful facilities to enhance the stay.
Helpful staff
Limited dining options
Jim
United Kingdom,
December
2023
7.2/10
My stay at the hotel was quite nice overall. The room I stayed in was really nice, but it had a crazy smell of cleaning fluids that I couldn't bear. The service was friendly and helpful, especially Suki the manager who gave us lots of insider information on what to see. The location was perfect with easy access to various key areas of the city. However, the dining experience was unfortunately not very good and overpriced compared to other options. The facilities were satisfactory, although there were some minor issues. The value for money was fair considering the overall experience.
Rooms
7.0
The room was really nice, but the smell of cleaning fluids was overwhelming.
Service
8.0
The service was very friendly and Suki, the manager, was particularly helpful.
Location
9.0
The location was perfect with easy access to key areas of the city.
Dining
5.0
The dining experience was unfortunately not very good and overpriced compared to other options.
Facilities
7.0
Overall, the facilities met our needs adequately.
Jamie
United Kingdom,
October
2023
7.4/10
The hotel rooms are quite comfortable and clean, offering plenty of space, although the noise in the morning could be a bother. I didn't opt for the pricey €22 breakfast. Our friends on the 4th floor found their rooms a bit small in comparison.
Rooms
8.0
The rooms are comfortable and clean.
Service
7.0
The service is very helpful, especially the concierge.
Location
9.0
The hotel is in a beautiful area of town near the museums, a bit far from the center but easy access by tram.
Dining
7.0
The restaurant offers a good view of the canal, though it can be overpriced.
Facilities
6.0
The facilities at the hotel are adequate, but nothing extraordinary.
Craig
United States,
September
2023
8.0/10
My stay at the hotel was a mixed experience. The receptionist was initially reluctant to change my room, but I finally got a room with a view of the rowing club. The proximity to the elevator meant constant elevator noises were a nuisance, and the room wasn't ready upon arrival. However, the service was exceptional with helpful and friendly staff, and the location offered easy access to the old center and beautiful canal views. The dining experience was superb, with an extraordinary selection, while the facilities were adequate.
Rooms
7.0
Despite some initial resistance from the receptionist, I eventually got a room with a view of the rowing club. The constant elevator sounds were bothersome, but the room was comfortable
Service
9.0
The staff were incredibly helpful and friendly, exceeding my expectations. They were willing to assist with any request, making my stay pleasant.
Location
8.0
The hotel's location was interesting, situated not far from the old center and close to beautiful parks. It provided easy access to various attractions and offered a peaceful environment away from the noise.
Dining
9.0
Dining at the hotel was a highlight of my stay. The restaurant's decoration was charming, and the premium selection of dishes was extraordinary. The variety and quality of food were exceptional.
Facilities
7.0
The hotel's facilities met basic needs, allowing for a comfortable stay.
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